01product development

How can we transform our customers' "problems" into "satisfaction"? Needs assessment and market analysis are crucial processes in finding the answer. We don't settle for the status quo; we clarify their concerns from multiple perspectives and derive the right solution to contribute. Our goal is to realize what our customers need in the safest and most secure way possible.
That is the fundamental principle of product development that Ito Kampo Pharmaceutical continues to uphold.

After reviewing raw material information, we conduct supplier audits by visiting production sites around the world as needed. We rigorously verify with our own eyes whether the manufacturing process matches the information provided and whether a strict quality control system is in place.

The safety of raw materials is not left to the discretion of the person in charge. We also hold meetings to review the safety and appropriateness of raw materials and products, with highly specialized knowledge from departments such as the Quality Assurance Department and the Pharmaceutical Affairs Department.
For example, if the raw materials are of marine origin, we consider the impact of marine pollution, covering even potential risks that cannot be captured by a standardized checklist alone. We verify the validity from every angle and maintain a system that leaves no room for concern.

Our research actively ventures into uncharted territory, never resting on its laurels. The research data we've accumulated from our unique perspective is backed by the objective fact of patent acquisition, demonstrating its usefulness and safety. By combining traditional wisdom cultivated over many years with cutting-edge science, we are realizing a "new kind of health" based on solid evidence. This is why we can confidently offer our customers next-generation wellness.

From the moment our products are manufactured until the very last bite, we conduct rigorous stability testing to ensure that the quality remains uncompromised over time.
Accelerated testing using a constant temperature and humidity chamber allows us to predict quality changes several years in advance. Furthermore, we subject the product to extreme temperature changes ranging from 50°C to 0°C to thoroughly check for microbial growth and the generation of harmful substances. Because this is a food product that supports health, we conduct extensive verification that anticipates all possible external factors.

The labels such as "How to Use" and "Precautions" are carefully chosen by our staff after they have actually used the product. We strive to use clear and easy-to-understand language from the customer's perspective, providing accurate information that will not cause misunderstandings, and ensuring that the packaging is clear and easy to use.

We strictly adhere to laws and regulations such as the Food Sanitation Act, the Pharmaceuticals and Medical Devices Act, and the Premiums and Representations Act, and we ensure accurate and easy-to-understand labeling. We conduct multifaceted checks by comparing them with raw material data to prevent errors in allergy information. With a professional and discerning eye, we protect an environment where customers can choose products with confidence.