03Quality inspection

The Quality Control Center works closely with the Quality Assurance Department to conduct thorough, multifaceted quality inspections from raw material acceptance to product shipment. The Quality Control Center is equipped with state-of-the-art analytical instruments, including high-performance liquid chromatography (HPLC) and gas chromatograph-mass spectrometer (GC-MS) for precise analysis of components, atomic absorption spectrophotometer (AAS) for elemental-level measurements, and FT-IR for identifying the fingerprints of materials. We conduct physicochemical and hygienic inspections, and only deliver products that meet all evaluation criteria.

At our Quality Control Center, we thoroughly eliminate risks with the motto "Don't put in, don't make, and don't ship non-conforming products." In addition to advanced instrumental analysis, we utilize microbiological and sensory testing. We check the quality of all raw materials in-house and verify that the finished products meet the established standards.

Basic hygiene management, such as tidiness, handwashing, and pest and rodent control, only shows its true value when it is consistently maintained. We promote improvement activities in conjunction with the manufacturing department through on-site inspections and thorough hygiene education. We maintain an ideal manufacturing environment through both scientific data (analysis) and thorough daily efforts (on-site).

We address customer inquiries and consultations with integrity, based on scientific evidence. We conduct analyses using FT-IR and microscopes as needed, and collaborate with third-party organizations. We have established a system for prompt, fact-based investigations and reports, striving to provide highly transparent information.